The objects we create are intended to become part of the way you work, travel, live and give; your experience with them matters to us.

If you have purchased or received an Alorse & Co. product, we welcome your thoughts — whether there is something you particularly appreciate, something you believe could be improved, or simply something you would like us to know. Your feedback helps us understand how our products are experienced beyond our own walls and informs the continued development of our collections.

When writing to us, it is helpful to include the name of the product and, where applicable, your order number. You are also welcome to include photographs or any additional details that may help us understand your experience.

For the quickest response, please contact us by email at concierge@alorseandco.com.

Every message is read with care. Please allow 12–48 hours for a reply.

Alorse & Co. Concierge
concierge@alorseandco.com