Privacy Policy
Last Updated: September 7, 2026
Alorse & Co. is operated by Wonder Alorse Global, based in Ontario, Canada (“Alorse & Co.,” “we,” “us,” or “our”).
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Wonder Alorse Global, through Alorse & Co., collects, uses, discloses, and protects personal information when you visit our website, make a purchase, create an account, contact us, subscribe to our communications, or otherwise interact with us.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
Your name
Billing and shipping addresses
Email address
Telephone number
Order and transaction information
Products purchased
Account information, if you create an account
Gift recipient information that you provide
Personalization or customization information submitted with an order
Communications you send to Customer Care
Information submitted through forms, surveys, promotions, or other features of our website
We may also automatically collect certain technical information when you use our website, including:
IP address
Browser and device information
Operating system
Pages viewed
Referring and exit pages
Approximate geographic information derived from your IP address
Date and time of visits
Interactions with our website
Cookie and similar technology information
The information collected may vary depending on how you interact with Alorse & Co.
2. How We Use Your Information
We may use personal information to:
Process and fulfil your orders
Arrange production, shipping, and delivery
Process payments and transactions
Communicate with you about your order
Provide customer service
Manage damaged-item claims, store credits, or other order issues
Maintain and administer customer accounts
Detect and prevent fraud, misuse, or security incidents
Improve our website, products, services, and customer experience
Understand how customers interact with our website
Maintain business and transaction records
Comply with legal, tax, accounting, and regulatory obligations
Send marketing communications where you have consented to receive them or where otherwise permitted by law
Carry out other purposes disclosed to you when your information is collected
We limit our collection and use of personal information to purposes that are appropriate in the circumstances and consistent with applicable law.
3. Orders, Payments & Fulfilment
Alorse & Co. works with third-party service providers and production partners to operate our online store and fulfil customer orders.
When you place an order, relevant personal information may be shared with companies that provide services such as:
Payment processing
Product manufacturing and production
Order fulfilment
Shipping and delivery
Website hosting and ecommerce technology
Fraud prevention
Customer communications
We share information with these providers as reasonably necessary for them to provide their services or facilitate your transaction.
Because Alorse & Co. products are made to order, information necessary to produce and fulfil your purchase may be provided to the relevant production and fulfilment partners after your order is placed.
4. Payment Information
Payments made through our website are processed using third-party payment providers.
Wonder Alorse Global does not necessarily receive or store your complete payment card information. Payment information may instead be collected and processed directly by the applicable payment provider in accordance with its own privacy and security practices.
We may receive information relating to your transaction, such as payment status, transaction identifiers, payment method type, and other information necessary to administer your order.
5. Cookies & Similar Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, improve performance, maintain security, and support analytics or marketing activities.
Cookies are small data files placed on your device when you visit a website.
Depending on your browser and the technologies used on our website, you may be able to control or disable certain cookies through your browser settings or available cookie controls.
Disabling certain cookies may affect the functionality of the website.
6. Analytics
We may use analytics technologies to better understand how visitors use our website.
These technologies may collect information about pages viewed, interactions with the website, device and browser characteristics, referral sources, and other usage information.
We use this information to understand website performance, identify areas for improvement, and provide a better customer experience.
7. Marketing Communications
If you subscribe to Alorse & Co. emails or otherwise consent to receive marketing communications, we may send you information about new collections, products, publications, offers, events, or other Alorse & Co. news.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in our marketing communications.
Transactional communications relating to your orders, account, security, or customer service are not considered marketing communications and may continue to be sent when necessary.
8. When We Share Personal Information
We do not sell your personal information.
We may disclose personal information to service providers and other parties where reasonably necessary to operate our business, including providers involved in:
Ecommerce and website operation
Payment processing
Product production and fulfilment
Shipping and logistics
Email and communications
Analytics
Information technology and website security
Professional services, including legal and accounting services
We may also disclose information where required or permitted by law, including in response to lawful requests from courts, regulators, government authorities, or law enforcement.
Personal information may also be disclosed in connection with a business transaction such as a merger, financing, acquisition, reorganization, or sale of all or part of Wonder Alorse Global or its relevant business operations, subject to applicable legal requirements.
9. International Processing
Wonder Alorse Global is based in Ontario, Canada. Some of our service providers, production partners, technology providers, shipping providers, or other suppliers may operate outside Ontario or outside Canada.
As a result, personal information may be transferred to, stored in, or processed in other provinces, countries, or jurisdictions.
When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, or government authorities in accordance with applicable local law.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable business, legal, accounting, tax, fraud-prevention, and regulatory requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
When personal information is no longer required, we take reasonable steps to delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.
11. Protecting Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.
However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure. We encourage customers to take appropriate precautions when sharing information online and to protect the confidentiality of their account credentials.
12. Your Privacy Choices & Rights
Depending on applicable law and the circumstances, you may have rights relating to your personal information.
These may include the ability to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete personal information
Withdraw consent to certain uses of your information, subject to legal or contractual restrictions
Ask questions about how your personal information is collected, used, or disclosed
Make a complaint or raise a concern about our privacy practices
Withdrawal of consent may affect our ability to provide certain products or services where the information is necessary to provide them.
To make a privacy request, please contact us at service@alorseandco.com. We may need to verify your identity before completing certain requests.
13. Children’s Privacy
Our website and general Alorse & Co. online store are not intended to collect personal information directly from children.
Although some Alorse & Co. products may be designed for or suitable for younger recipients, purchases should be made by a parent, guardian, or other adult where appropriate.
If we become aware that personal information has been collected from a child in circumstances where appropriate consent was required but not obtained, we will take reasonable steps to address the matter.
14. Third-Party Websites
Our website may contain links to websites, platforms, or services operated by third parties.
Wonder Alorse Global and Alorse & Co. are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of third parties before providing personal information to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, technologies, service providers, practices, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
Wonder Alorse Global is responsible for the personal information handled through Alorse & Co.
If you have questions about this Privacy Policy, our handling of your personal information, or would like to make a privacy-related request, please contact:
Wonder Alorse Global
Operating as Alorse & Co.
Ontario, Canada
Email: service@alorseandco.com
For privacy-related enquiries, please include “Privacy Request” in the subject line.
If you have a concern about our privacy practices, we encourage you to contact us so that we can review and address your concern.
Nothing in this Privacy Policy limits any rights available to you under applicable privacy law.